Lineback · Missed-call text-back
Missed call text back, sent in seconds.
Any call you can’t take gets a text from your business number asking what they need. The reply lands on your phone.
$197/mo · number included · live in about 2 business days · 14 days free
What Lineback is
Lineback is a missed-call text-back service for any business. When you can’t answer, the caller gets a text from your business number within seconds asking what they need, and their reply lands in your inbox and on your phone. It costs $197 a month with the number and 1,500 texts included, and goes live in about 2 business days.
Set up once. Catches every miss.
- Step 1We set up your numberA fresh business number, or your existing one forwards to it. Never ported.
- Step 2We file the carrier paperworkUS carriers require it for business texting. About 2 business days; we need your legal name and EIN.
- Step 3Every miss gets a textRing, no answer, the text goes out in seconds. You reply when you’re free.
The text back
The caller hears from you before they call the next number.
A missed call turns into a text from your business, in your words, seconds later. Callers who would never leave a voicemail will answer a text.
- Goes out in seconds
- From your business number, not your cell
- One text per missed call, never twice in a row
Missed call · 4:47 PM
Example salon.
Your words
It says what you’d say, because you wrote it.
The text comes pre-written so it works on day one. Change any word in Settings, Your Words, any time. Your business name goes in by itself.
- Pre-written and tested
- Edit any word, any time
- Your business name merged in
Replies on your phone
Reply from the van, the chair or the kitchen.
Every reply lands in your inbox and on your phone as a normal thread. Answer when you’re free and book the job in the same conversation.
- The whole thread in one place
- Reply from the app on your phone
- Pairs with Slate so they can book themselves
You, between clients · 5:20 PM
Simple pricing.
Standard
Most start here$6.48 a day. One saved job a month covers it twice.
1,500 texts a month · number included
$0 today · card on Stripe’s secure page · nothing charged for 14 days- Instant text-back on every miss
- Two-way texting from your phone
- Your words, editable
- Over 1,500: 26¢ a text
Busy
For busy phonesFor phones that ring all day
5,000 texts a month
Go BusyCheckout through Stripe- 5,000 texts a month
- Everything in Standard
- Over 5,000: 12¢ a text
- No contract. Month to month.
- $0 today. Nothing charged for 14 days.
- Cancel from your account, any time.
- The number ports out with you.
Rather talk to a person first? Book fifteen minutes, or write to us and a human reads it today.
Usage, overage and the fine print
We let you know at 80%. The first time you go over, it’s on us; after that, texts over your plan are billed at twice your plan’s per-text rate (Standard $0.26, Busy $0.12) on your next invoice. A top-up bought ahead is cheaper, and if it becomes the norm, Busy is the tier that fits. Cancel any time; it starts with a 14-day free trial. By purchasing you agree to the Terms of Service.
Missed call text back ROI calculator.
Your numbers, not ours. Counting half, because some of them would have called back anyway.
a month you’re not booking right now
Questions people ask.
It’s an automatic text sent to anyone whose call you miss, from your business number, asking what they need. It turns a missed call into a conversation instead of a lost customer.
Within seconds of the missed call, usually before the caller has dialed anyone else.
Yes. Your number forwards to it. We never port your line, so undoing it takes one call, and the Lineback number ports out with you if you leave.
US carriers require registration for business texting, and everyone legitimate waits for it. We file it the hour you sign up; you give us your legal business name, EIN and address.
$197 a month with the number and 1,500 texts included. Busy is $297 for 5,000 texts. It starts with 14 days free.
Stop losing the calls you couldn’t take.
Start Lineback free for 14 days. We file the carrier paperwork the hour you sign up.
Pairs well with
Frontdesk picks up every call, day or night, and books the job while you work.
Slate · $59/moThe calendar the reply books intoCustomers book themselves into real availability, then get reminded until they show.
Pursuit · $247/moFor the ones who never replyA polite text-and-email sequence that stops the moment they answer.