Free · no card · 60 seconds
What is your front office leaking?
Twelve checks, the same ones we run for paying clients: can customers find you, do your reviews carry you, can they book, ask or pay without calling, and does anyone follow up. You get the report either way — fixing it with us is optional.
- Website — does it load, is it mobile-ready and secure
- Google listing — rating, review count, hours, whether it's complete
- Getting in touch — booking, chat, after-hours and texting
- Keeping customers — follow-up, email list and online payments
- Being seen — whether anything is marketing you right now
What we check
The twelve checks.
We look only at what a customer can see from the outside: your website, your Google listing and your reviews. Nothing to install, no logins. Anything we can’t measure from there is marked as such in your report rather than guessed.
A real website
Customers who search for you land on a website of your own, and it loads, works on a phone and is secure.
After-hours lead capture
A call or enquiry that comes in after hours gets captured instead of going to voicemail or nowhere.
Calls that get answered
Whether your own reviews mention calls that nobody picked up.
Self-serve booking
Customers can book or request a time without calling during business hours.
Instant answers on your site
A visitor with a quick question can ask it without picking up the phone.
Your reviews
How your review count and rating compare with the competitors near you.
Your Google listing
Whether your listing has the hours, website and other details customers look for before they call.
Your customer list
Whether past customers ever hear from you through an email list that is actually in use.
A textable business line
Whether the number you list can take a text, which is how many customers now reach out.
Getting paid online
Whether a customer can pay you online, or every payment waits for a person.
Being seen
Whether anything is marketing you right now, or your social presence has gone quiet.
Lead follow-up
Whether enquiries that don’t buy on the spot ever get followed up.
How it works
A minute to ask. A minute to arrive.
Tell us where to look
Your name, business, city and website. It takes about a minute.
We run the twelve checks
Against your public pages: your website, your Google listing and your reviews.
The report lands in your inbox
In about a minute. Each check shows what we saw, so you know exactly what is working and what is leaking.
Questions
Before you ask.
Is the audit really free?
Yes. No card, no call and no obligation. The report is yours either way, and fixing anything with us is optional.
What do you need from me?
Your name, your business name, your email, your city and your website if you have one. A phone number is optional.
Do I need a website to get the audit?
No. Type “none” in the website box and we check everything else a customer can see from the outside.
What if you can’t check something?
It is marked “couldn’t check” in your report. We only call something a gap when we can see it is missing, never because we failed to find it.
Want to see a new website instead? See your site first — free demo. Worried your site has been hacked? Run the free website check. Wondering whether ChatGPT can find you? Run the free AI visibility check. Or find the right product for what hurts.